Home | CM/ECF | Help

 

Getting Help

Our goal is to make your EDVA electronic filing experience as easy and smooth as possible.  We are available to assist you with your questions.

 

Below are the various ways you may contact clerk’s office staff for assistance:

 

Alexandria Help Desk/Training Help
703-299-2101 – Civil
703-299-2102 - Criminal

 

Norfolk/Newport News Help Desk/Training Help
757-222-7201 – Civil
757-222-7202 – Criminal


Richmond Help Desk/Training Help
804-916-2220 – Civil
804-916-2230 – Criminal

 

Questions and Suggestions (will not be answered individually)

vaed_ecf_questions@vaed.uscourts.gov

 

Electronic Case Filing Policies and Procedures manual

 

Frequently Asked Questions (FAQs)

 

For PACER issues and questions, please call the PACER Service Center at 800-676-6856.