Home | CM/ECF | Help


Getting Help

Our goal is to make your EDVA electronic filing experience as easy and smooth as possible.  We are available to assist you with your questions.


Below are the various ways you may contact clerk’s office staff for assistance:


Alexandria Help Desk/Training Help
703-299-2101 – Civil
703-299-2102 - Criminal


Norfolk/Newport News Help Desk/Training Help
757-222-7201 – Civil
757-222-7202 – Criminal

Richmond Help Desk/Training Help
804-916-2220 – Civil
804-916-2230 – Criminal


Questions and Suggestions (will not be answered individually)



Electronic Case Filing Policies and Procedures manual


Frequently Asked Questions (FAQs)


For PACER issues and questions, please call the PACER Service Center at 800-676-6856.