Our goal is to make your EDVA electronic filing experience as easy and smooth as possible.  We are available to assist you with your questions.

Alexandria Help Desk
703-299-2101 – Civil
703-299-2102 - Criminal

Please note: If you call the help desk and get voice mail, please leave a message. A case manager will get back to you as soon as possible. All messages are being returned, so to avoid redundant efforts and conversations, please do not place a second call.

Norfolk/Newport News Help Desk
757-222-7201 – Civil
757-222-7202 – Criminal

Richmond Help Desk
804-916-2220 – Civil
804-916-2230 – Criminal

Training Help
703-299-2160
vaed_ecf_training@vaed.uscourts.gov

Questions and Suggestions (will not be answered individually) vaed_ecf_questions@vaed.uscourts.gov

Electronic Case Filing Policies and Procedures manual

Frequently Asked Questions (FAQs)

For PACER issues and questions, you can call the PACER Service Center at 800-676-6856.